goodwill, accept return items if you have changed your mind. In this instance, the product must: Be returned within 28 days
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Returns Policy
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How do I return an item for a refund?
steps. How to return an item for a refund: 1. Submit a Return Request through our Returns Portal returns.petpost.com.au -
Who pays for the return of an item?
You are responsible for the cost of returning your item. Important note: these returns will be refunded only. Damaged, -
How do I return an item for a replacement?
are returning food that is covered under our palatability guarantee Eligible items purchased online can be returned for -
An item in my order is incorrect
follow the Return for Replacement process HERE Refund If you wish to have the item refunded, please follow the Return for a -
How long will my refund take to process?
How long will my refund take? Once your return/refund has been approved and/or the item has been received by PetPost, please -
I have received a damaged/faulty item in my order
follow the Return for Replacement process HERE Refund If you wish to have the item refunded, please follow the Return for a