to hear that you have received an incorrect item in your order. To obtain a replacement or refund please see the related
26 results for "Order" in All Categories
-
An item in my order is incorrect
-
Where is my order?
order tracking information. Once you have received the order tracking email, click the 'Track Your Order' button on the -
Where can I view my past orders?
and print an invoice on each order, click 'View details' To print the invoice for the order, click 'Print invoice' once on -
Can I change or cancel my order?
Cancel Order? If an order has been picked and is ready for packing, we are unable to cancel the order. If an order has not -
Can I change the address on my order?
Address? If an order has been picked and is ready for packing, we are unable to make changes to an address. If an order has not -
I have not received part or all of my order
Tracking Order If you have not received your order within the expected time frame, our friendly customer care team is here -
I have received a damaged/faulty item in my order
Damaged or Faulty Item We're sorry to hear that you have received a damaged or faulty item. To obtain a replacement or refund -
I am not receiving order/account emails - Troubleshooting
Why am I not receiving order or account-related emails from PetPost? Some email providers will security screen incoming -
Can I ship my order to an international address?
International Shipping We only ship Australia wide and do not offer international shipping at this time. -
Repeat Delivery FAQ's
getting my Repeat Delivery Order? You will receive an email from us three days before your order is scheduled to be sent, notifying