If your order has just been placed, please contact our Customer Experience Team to amend the delivery address.
If your order has already been processed and dispatched it cannot be amended by Pet Post.
Once the order has been dispatched, we recommend contacting the Courier Partner to attempt to redirect the parcel. This may delay the expected delivery time.
See more information on Australia Post redirect: https://auspost.com.au/receiving/manage-deliveries-in-transit/redirect-parcels-in-transit